I am a Microsoft Dynamics 365 Technical Team Manager with 12+ years experience in IT.
I have a full stack software development background but I came to Dynamics CRM around 2012. I have worked on multiple implementations using Dynamics CRM versions 4, 2011, 2013, 2015, 2016 and 365. Currently I work for a Microsoft Gold Partner and I hold 10+ Microsoft certifications that covering most of these versions. I also work with Unified Service Desk, Portal Capabilities, Field Service and Project Service Automation.
Currently I am a Technical Team Manager of two teams based in Naples and Tirana; my principal scope is to manage technical resources and project technical phases as required from Microsoft Sure Step Methodology.
My strong experience allows me to delivering CRM and xRM solutions that helps customer’s digital transformation.
Excellent communicator, technical books reviewer, I am also author of crm365.blog and Dynamics CRM community contributor.
You can contact me at email address firstname.lastname@example.org or call me at phone number +39 3349992349
Visit my personal web site ☛ www.capuanodanilo.com
Visit and follow my blog ☛ www.crm365.blog
You can follow me on social networks through these hashtags ☛ #capuanodanilo, #crm365blog
Microsoft Dynamics Sure Step methodology
Microsoft Dynamics CRM/365 (Installation, Configuration, Analysis, Design, Customization, Development, Deployment, Integration)
.NET Technologies (C#, .NET Framework, .NET Core, Xamarin)
SQL Server, Reporting Services, SSIS, Power BI
Unified Service Desk
Microsoft cloud platform (Office 365, Azure, Sharepoint, PowerApps, Flow)
Microsoft collaboration and development tools (Visual Studio, TFS, Visual Studio Team Services, Visual Studio Code, Project, StaffHub, Teams)